Privacy Policy

Effective Date: 30th October 2025
ABN: 65522426643
Email: hello@getmints.com.au

 

1. Overview

Get Mints (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This policy explains what data we collect, how we use it, who we share it with, and your rights under Australian Privacy Principles (APPs).

 

2. Information We Collect

We collect information you provide directly and automatically when you interact with our store:

  • Personal details: name, email, shipping and billing address, phone number.
  • Order information: products purchased, payment method (processed securely via Shopify Payments or PayPal).
  • Device and browsing data: cookies, IP address, browser type, time zone, pages viewed, and interactions with our site.
  • Marketing data: information collected via third-party tools such as Facebook Pixel or Meta integrations to measure ad performance.

 

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders.
  • Communicate with you about your purchases, deliveries, or support queries.
  • Improve our website and customer experience.
  • Send marketing updates (only with your consent).
  • Comply with Australian consumer and tax laws.

 

4. Sharing Your Information

We share data only with trusted third parties necessary to run our business:

  • Shopify Inc. – hosts our online store and processes payments.
  • Sendle Pty Ltd – handles shipping and delivery.
  • Meta Platforms Inc. (Facebook/Instagram) – used for targeted advertising and analytics via Facebook Pixel.
  • Service providers – e.g., email marketing or analytics platforms that assist us in running the business.

Each partner is bound by privacy and data-protection standards.

We share certain customer information (such as email address, device data, and purchase activity) with Meta Platforms, Inc. to deliver relevant advertising and measure the performance of our ads.

Learn more about how Meta uses your information here.

We will never sell or rent your personal information.

 

5. Cookies & Tracking

  • Our website uses cookies to recognise your device and preferences.
  • Cookies help us provide a better shopping experience and personalise content or ads.
  • You can disable cookies in your browser, but parts of the site may not function properly.


6. Data Retention

We retain your information for as long as necessary to:

  • Complete orders, handle returns, and comply with tax obligations.
  • Maintain records required by Australian law.
  • After that, your data is securely deleted or anonymised.

7. Your Rights

You may:

  • Request access to or correction of your personal data.
  • Withdraw marketing consent at any time.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we’ve breached privacy laws.

Contact us at hello@getmints.com.au for all privacy enquiries.


8. Updates

We reserve the right to update this policy from time to time.

Any changes will be posted on this page with the “Effective Date” updated above.